Let's talk flooring!
Lumber Liquidators
Well we've had our 1st LL experience this week and never again unless the customer is willing to pony up more Ducat$ for the installation......When we looked at this project { Labor only } the floor had a solid Lino/ Luan floor which would have been adequate to install over, LL told the customer that it had to come up or the warranty would immediately be void, so up it came no big deal. The big deal 1st turned out to be the Eco silent underlayment that claims to allow for a nail down installation with a product that compensates for "minor" subfloor imperfections with a sound/ insulation barrier, great for floating floors but a nail down floor that install like we do the wood flooring can't slide and the friction pulls this underlayment in the installation direction hence bunching...Headache #1
Headache #2 is the " carpet illusion " log cabin border which encompasses 3 - 5" Cherry plank bordered by 1 - 3.25 Rosewood, 2 - 5" Cherry plank, a 3.25 Rosewood, 3 more 5" cherry plank, a final 3.25 Rosewood, and finally 3 final cherry plank. Easy enough cept the milling of the 2 species T&G aren't the same, lock together as milled has the Rosewood sitting a good 1/16 below the cherry...why me? but a small -200 sqft room with 3 feature strip needing re-milling we tredge onward......
Headache #3 are the 3 pre-finished 4 x 12 flush mount cherry vents which are, when locked into Cherry plank Tounge measure an 1/8 below the plank and when measured are indeed only 5/8" thick......
I don't quite understand how you run an operation the size of LL and put forth product differentiations such as this and stay in biz.........
oh how I long for tomorrows surprises...LOL
Replies to This Discussion
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Permalink Reply by Stephen on -
Dale, there is a special place for LL Complaints over at http://www.hardwoodflooringtalk.com And the LL people check it out all the time. In fact their tech guy posted there.
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Permalink Reply by RocknRone on -
If it's prefinished I won't touch it. I made that mistake once, never again.
Sand and finish you can make it look decent.
Though you need the mad skills that I possess.
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Permalink Reply by Stephen on
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I think there's a message here for installers who try and do what Dale tried to do with LL wood. Like check the fit on all the wood first maybe?
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Permalink Reply by Dale Rosilio on -
AAAaaaaaaAAAahhhHHHHhh...........You are wise beyond your years Masser ;)
Btw: customer supplied materials and didn't deliver the Rosewood materials til Monday evening. Now I have done border work with prefinished in the past BUT I controlled the material purchase and where/ who they came from. So I guess if there is a message here for installers it would be that if you allow your customer to purchase the materials and purchase them from an unfamiliar/ questionable source, then YOU may find yourself in a pile of sheot ;).......But checking the wood fit 1st is a stroke of Genius as well LOL
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Permalink Reply by john scott on -
Dale,
I just looked at a repair job. A GC did a lot of remodeling including kitchen cabinets and new LL hardwood. They installed it over Insulayment, which I think is similar to the Eco. The first thing I noticed when I went to the job was the squeaking of the floor. I thought the contractor had not bothered to re-nail the plank sublfoor. The customer assured me that he did that. Then they told me he used the Insulayment. I read the literature from LL (or LumLick as I prefer to call them). It states
"*In order for any isolation barrier to be effective a certain amount of compressibility is required. Although the compression resistance and density are higher than most isolation barriers a certain amount of deflection is to be expected when installing a glue-down or nail-down flooring type. This deflection may cause a mild friction "floor noise", especially in nail-down applications. A minimal amount of "Floor Noise" is not considered a flooring defect."
Don't know about you, but I find that a new floor install that makes squeaking noises when you walk on it defective.
Did you notice anything like that on your install?
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