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Why are they allowed to put a product like this on the consumer market readily available in any supermarket cleaning supply aisle? Not that I am complaining about having jobs to go fix after a Homeowner has created a mess of their floors, but the product is sold as an idiot proof solution to the upkeep of hardwood floors to people who really don't understand what it is that they're using.

 

I have two jobs that I have looked at in a month the 1st was an MDF core laminate that really looked from the surface to be a real wood floor but turned out to be a Faux wood grain Vinyl picture overlay that is pretty much ruined. The 2nd lastnight was an engineered Walnut floor with an 1/8" wearlayer and a satin finish { saw the uncleaned floor covered by area rug in family room } The visible floor that was cleaned with the orange glo has a hazy appearance that you'd expect to see after mopping with a dirty grease mop, the floor just looked filthy. Now they called the flooring Manufacture, who I believe is Lauzon, who told them that this build up was normal and that it cold be removed by cleaning with an H20/ alcohol solution. Well our lovely homeowner spent about an hour just in the dining room before giving in to the futility of the endevour. What is there now is a crusty chalky residue.

 I think that IFT and a recoat will correct this issue, along with proper cleaning materials supplied....

 

They did ask about Bona cleaner and were surprised to discover that their Orangeglo product was a Bona product.......

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work is work eh? LOL

So I'm told...
I received two phone calls about recoat problems last week. One was with orange glow and one was with Bona Refresher. I called one of my friends who is a regional manager for Bona. He told me Bona discontinued orange glow a year ago and now they only sell the Refresher. It is an acrylic waterbase that is designed to be reapplied every 3 months. He said it should only be recoated with a good 2K like Traffic. An oil base recoat will have problems.
Thanks Bill, but any idea why Lauzon would recommend a water/ alcohol mixture to remove?
My Bona friend told me to use ammonia and water mixture to clean it off. He said you could also buy an ammonia stripper at home depot or simply screen with 150 grit screens and recoat. He said the homeowner applied the orange glow too heavy.
Amonia and water is what US advises for clean up.. That or DA.
Kinda of funny about the orange glo product as just this week we were re coating an existing wood floor and my employee calls me and says hey i have pieces of finish stuck to my sanding screen. After inquiry with the remodeler we find out he had used orange glo and his wood floor guy recommended the product.
So after a thorough screening of floor and cleaning we recoated, and keeping our fingers crossed that it doesn't peel.
I remember you saying quite a while back that Orange blow....er, I mean glo, was made by Bona. Really? Any idea what is in it? I had one of my customers use a swiffer and it looked awful too. A very dull haze. Maybe 3 years ago I got an email from someone who had this orange glo haze, and I suggested they try a polyurethane cleaner. they used the Bona cleaner with a car buffer. the woman emailed back and said that while it was a lot of work, the mess peeled off like a bad sunburn and now their floors look great.
I have a bottle of that stuff. But I've been afraid to use it on anything so it sits there on the shelf.

I believe it is like orange/citrus oil. A type of furniture polish.

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